A QR code can be associated with a form to obtain customer feedback and ratings. It is increasingly common for big-box retailers, small and medium business to ask for customer feedback allowing them to improvise on in-store customer experience. For instance, at Pizza Hut you can ring the bell on your way out if you had a good time. Or, at Decathlon, you can leave your feedback by clicking on one of the four emojis to indicate if you were satisfied. This common practice is then used to identify the kinks in the system and is usually followed up by a customer support call.
But these complex feedback systems are expensive and do not yield immediate results. With QR codes, you can ask for feedback and ratings without complicating it for the customer or your business.
All they have to do is scan the QR code and leave their feedback. Beaconstac’s innovative solution also allows you to retarget customers online on Google and Facebook creating more touchpoints for you.
Instead of holding up the line at checkout while you ask customers to leave feedback, now shoppers can leave reviews in a matter of seconds with a single scan. You can also strategically place these Feedback QR codes next to your new product line allowing consumers to make their voice heard. Depending on the feedback form you create, you can access their contact details and start retargeting them online.
Feedback and Rating QR codes are not limited to just the retail industry. It can be used by realtors in open houses to gather data about the potential buyers to tailor their proposition. Adding a QR code to the signage outside or inside the house can allow realtors to capture real-time feedback.
For small businesses, it is vital for them to listen to their consumers. By implementing a Rating and Feedback QR code, they can move towards a customer-backed inventory. Amazon’s 4-star store has implemented this in their stores by giving priority to products that have been rated 4 stars and above.
Every business knows how important a Yelp Review is. Integrate a QR code on posters, flyers or a banner to get customers to review your business on Yelp.
Social media reviews make or break an online business. While you can no longer rate a business, consumers can always recommend a business and leave crucial feedback to let their network know if they should, in fact, give them their business.
Creating a Feedback and Rating QR code that has a URL can be created in 3 simple steps.
You can further customize this QR code with colors and a logo to align it with your branding.
If you would like to create a feedback form, use the Beaconstac’s QR code solution to create an interactive form.
STEP 1: Choose ‘Forms’ on the dashboard
STEP 2: Create the form
STEP 3: Create a QR code and attach it to the form
There are several benefits to collecting feedback with a QR code -
Yes, you can copy the link to your review page on Google and paste it in the QR code Generator to create a QR code.
Absolutely. Grab the link of your QR code and paste it in the QR code generator. You can now generate this QR code with your own logo and colors.